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PRIVACY POLICY

Last updated: July 16, 2025
#CITQ: 628218

1. Introduction

At Ka Halawai, the protection of your personal information is a priority. This policy explains
how we collect, use, disclose, retain, and protect your personal information,
in accordance with Quebec’s Law 25.

2. Person Responsible for the Protection of Personal Information

For any questions or requests regarding your personal information, you may contact:

3. Information We Collect

We may collect several types of personal information:

Information Provided Voluntarily via Our Forms

When you fill out a form on our site (e.g., information request, contact form, newsletter subscription), we may collect the following information:

  • First and last name
  • Email address
  • Phone number (if provided)
  • Information related to your request (e.g., message or custom field)

Information Provided When Purchasing Tickets

When you purchase a ticket for an event (via WeezEvent), we may collect the following information:

  • First and last name
  • Email address
  • Phone number (if required by WeezEvent)
  • Mailing address
  • Payment information (e.g., credit card number – processed directly by WeezEvent)

We do not store or have access to complete credit card numbers on our servers.

Information Collected Automatically While Browsing

When you browse our site, certain information is automatically collected for statistical, marketing, or functional purposes via cookies:

  • Anonymized IP address
  • Browser type and operating system
  • Pages viewed and visit duration
  • Source of traffic (e.g., UTM campaigns, search engine, advertisement)
  • Audience data (e.g., via Google Analytics, Facebook Pixel)

4. Purpose of Data Collection

The information is collected for the following purposes:

  • Responding to your inquiries via contact forms
  • Sending you newsletters (with your clear, free, and informed consent)
  • Processing your ticket purchases and sending confirmations
  • Measuring and improving our marketing performance
  • Personalizing the ads you see (Google Ads, Facebook Ads)

5. Methods of Collection

Information is collected via:

  • Forms on our website
  • WeezEvent ticketing platform
  • Tracking tools (Google Analytics, Facebook Pixel, Google Tag Manager, etc.)
  • Session and persistent cookies (see Cookie Policy below)

6. Disclosure to Third Parties

Some service providers to whom we transmit your data may be located outside of Quebec, including:

  • Google LLC (Analytics, Ads, AdSense, Tag Manager)
  • Meta Platforms, Inc. (Facebook Pixel, Facebook Ads)
  • Mailchimp (newsletters)
  • WeezEvent (online ticketing)

These providers are subject to their own privacy policies and contractual agreements ensuring data protection.

7. Data Retention

We retain your personal information only for as long as necessary to achieve the purposes mentioned above, or as required by law. Data related to newsletters is deleted as soon as you withdraw your consent.

8. Security

Technical and organizational measures are in place to protect your personal information, including restricted access, encryption, and regular backups.

9. Your Rights

You have the right to access your personal information, request its correction or deletion. You also have the right to withdraw your consent at any time, as well as the right to data portability. You may file a complaint with the Commission d’accès à l’information du Québec if necessary.

10. Cookie Policy

We use cookies to enhance your experience, measure site traffic, and personalize advertisements. The use of cookies is managed through the Complianz plugin.

Types of Cookies Used:

  • Essential cookies: Site functionality (WordPress, WPML, security)
  • Performance cookies: Google Analytics, UTM cookies
  • Marketing cookies: Facebook Pixel, Google Ads, Facebook Ads, Google AdSense
  • Management cookies: Google Tag Manager

Consent:

When you first visit, a banner invites you to accept, refuse, or customize your cookie preferences. You can change your consent at any time via the following link:
Manage my cookie preferences

Cookie Retention Period:

Cookies are retained for a maximum of 13 months, in accordance with applicable regulations.

11. Privacy Incidents

In the event of an incident involving your personal information that presents a serious risk of harm, we will notify the Commission d’accès à l’information as well as the affected individuals, as required by law. A register of such incidents is kept up to date.

12. Changes

This policy may be modified without prior notice. The date of the last update is always indicated at the top of the page.